Thank you so very much for your absolutely world class customer service! It is so unusual these days to work with a firm that values and actually demonstrates excellent customer service. I spent 35 years in corporate marketing and have witnessed the good, the bad and the ugly and you have achieved the optimum. Thanks so much for answering the phone on Saturday. I will be sending you photos next week from our event in Dallas. With your help it will be particularly memorable for two Texans!
Mike, I received the black shirt just seconds ago. As a customer, when a person pays for an item, they expect professionalism, but what I received from you when above that. What I got from you was immediate satisfaction, courtesy, and just down right politeness. In this day and age, the time you took to make me a happy camper made me smile. When my husband saw his shirt you should have seen his smile. Thank you SO MUCH.
Received the 40 long jacket this evening! Perfect fit! Just wanted to let you know, I am one VERY satisfied customer! AND, Hubby (my Mike!) is even happier than I am! After all, he’ll be wearing the jacket and hawking your kudos! We’ll get on to cummerbund & tie shortly. It was the BEST Christmas present!
You said you would make it happen, and true to your word and estimated completion time, you did. Thank you Mike, you are very kind to go above and beyond for us. We certainly made the right choice when choosing to purchase this suit from EZ Tuxedo. I wish you much continued success as you are a pleasure to do business with!
I could keep it simple and just say that EZTux is fantastic but I’m not going to. I’d been looking for a decent tux for about 3 weeks when I finally gave them a call. I know what I’m looking for when I buy and and it was a complete bust finding a tux locally and I was at a total loss.
This is where Mike at EZTux came to the rescue. He was incredibly knowledgeable and his customer service was world class. On his recommendation I ended up buying the Michael Craig Skyfall Midnight blue with a shawl collar. I’m short and a little stocky so it’s always been a challenge getting the right fit. The tux fit almost perfectly. The cut was nice and the fabric above par for a tux at this price point. I was so impressed with the service I received I decided to buy everything from them.
Their professionalism and quality product can’t be beat in my humble opinion and they’ve earned my repeat business.
I want to just take a quick moment and Express how thankful I am to Mike at EZ Tuxedo. I called him as we had paid for the 3 day shipping of the vest, bow tie, and pocket thing (sorry loss for words on what it is called). He quickly took care of it refunded our shipping and got it to us by Monday. I am so happy with the service I received from him. He was on top of it and took care of the problem to completely satisfy me. I will use your company again in the future. Thank you so very much.
Very happy customer,
I really appreciate your efforts on our behalf. I've been an avid online purchaser for over 15 years and I can unequivocally say your customer service is among the absolute best I've encountered.
I cannot thank you enough!!!!!! You have made buying a tux fun, personal, and ez! I am very glad I found you and your amazing site.
Just received my tuxedo order as promised. Everything fits great! I'm all hemmed-up and ready for this weekends' banquet thanks to you. I really appreciate your hospitality and service. I'll be recommending you to all the guys I know (and their wives and girlfriends) here in the Washington, DC area.
Thanks again for everything.
Hi EZ Tuxedo,
We received the bow tie/cumberbund/pocket square today !! Thank you so much for your excellent service...so appreciated !! Have a good one...thanks again!
Best wishes...Karen and Mike, NH
Dear EZ Tuxedo,
Everything fits great! I can't tell you how much I appreciate all your help and the time you took to get this right. It took a lot of work on your part. I can only thank you by writing a great review for your company. I'll send you pictures after the wedding on the 26th!
I hope you have a great weekend Mike!
THANK YOU for your exceptional consideration, Mike! Your services are truly above and beyond and we are very appreciative.
Christiana, New York
Dear EZ Tuxedo,
Happy New Year! I wanted to get back to you about the vest I purchased in November, and thank you again. Everything you said proved true -- the size ended up being perfect with no need for alterations. My guy -- also named Michael -- looked stunning and we got tons of compliments. He wore it once with a white dinner jacket for a black tie affair, and again on New Years with a black suit....fabulous. I'm happy to recommend your company to anyone, anytime. Hope to do business again!
Hey EZ Tuxedo,
I received my tuxedo today and I am thrilled, it fits wonderfully and is much nicer that I imagined, thank you so much for you help and patience. I know you went above and beyond for me and for that I thank you so much.
Mark, Middlesboro KY,
I just wanted to follow up with you and let you know that the vest arrived in perfect condition - and with a perfect fit. It was an immediate hit and many asked about where I got this fancy vest with all the trimmings! Of course I referenced your web site, so hopefully, others will get the same wonderful services and benefits that I received from your company. We have another event tonight, and I plan to wear the vest again - my wife loves it! Thanks again for your outstanding customer service and attention to detail. I do not typically write letters but I felt that your service more than justified my giving this attention and thanking you and your team.
Best wishes for the Holidays,
Ron, Dallas, Texas
When I got it in my head I wanted to buy a tuxedo instead of always renting them, it was shocking to find out that in my home city of more than a million people, you couldn't buy one unless you wanted to drop well over a thousand dollars. So I was initially a little leery of buying something like this on the internet, but you made it a great experience. I've mentioned this to several friends already and won't hesitate to think of you the next time I'm in a the market for some formalwear. If I can send any other business your way, it will be my pleasure.
I wanted to send you a couple pictures of our event and show you how beautiful your Michael Craig tuxedo looked on my husband! He absolutely loved the surprise and I am so appreciative of your rush as well as hemming his slacks! You are top notch! He got several compliments and just loved the blue! Thank you again and have an amazing week!
I just wanted to let you know the Michael Craig jacket arrived for my Dad! He had a quick try on and it's absolutely perfect. He LOVES it and the fabric is great.
Susan, Dublin, Ireland
I have been shopping for a matching vest and self-tie bow tie to wear with my tuxedo for my wedding. After much frustration I found your site. Your selection is excellent, I spoke with someone on the phone who helped me with my order, and my vest and tie (and pocket square) arrived quickly and was exactly what I had been looking for! Thanks again.
First of all, the suit was fabulous! Excellent style/fabric/price/design.... But even more so, the excellent customer service I have received from this seller! I did not know the correct size suit to purchase for my fiance and the gentleman at the store was MORE THAN accommodating! I HIGHLY recommend purchasing from this store! You won't be disappointed! Enjoy your experience, too.
Chapel Hill, NC
Thank you for all you did and though I have never written a review, it may be time for me to start.
I deeply appreciate the hard work and effort you put forth to make such a small order correct.
One of my businesses is retail and I know how difficult it can be to please your customers. Trust me, this will not go unnoticed.
Daryl, Grand Island, NE
Thank you so much for your assistance in expediting my order. It arrived and you weren't wrong. It didn't disappoint. Looks great and I can't wait to wear it for my formal dinner. I'm sure I'll be ordering again.
Thanks Mike perfect service. Excellent Wedding,!
I appreciate your help and customer service there's not too many businesses run like yours anymore
Forrest Hills, NY
Thank you so much for your extra time and trouble handling this order. The Gitman white pique shirts are divine! These are fabulous pieces, and I know that my Maestro is going to feel like a million bucks when he's wearing them You are wonderful!
The suit fits great. Looks perfect. Thank you so much for getting it here so early also. I will highly recommend you guys to everyone I can. Thank you again and have a great day!!
Kyle from NJ
I received the jacket and the pants. I have tried the jacket and its
absolutely magnificent. Thank you very much. I appreciate your help on this matter.
Excellent customer service, extremely reliable seller. I used to hold back on buying online for my suits, but the experience with the seller changed all that. I'd rate the seller one of the best ever I have done online shopping with.
Seller was very quick to get back to us with answers to our questions and very nice. Arrived more than on time. Fit perfectly.
Fort Lauderdale, FL
Mike was a consummate professional; he got this incredible tux to me at lightning speed, and he called/texted several times to check-up on my fit. Would order ANYTHING again from EZ Tuxedo in a heartbeat. Out-of-this-world service.
We were looking for suits online and came to find a perfect suit for myself and my Groomsmen but several companies stated that this particular suit was not being made anymore. It was depressing news to read but my lovely fiance, found this company and they were able to replicate the entire suit and made the suit even more comfortable. The customer service that you provided was one of the best that I have ever dealt with in my entire career. Additionally, there was some customization that we required and Mike was able to do the changes we wanted.
Even the delivery was fast and handled correctly (especially shipping internationally).
I recommend this company to all my friends and family. I will definitely be shopping on this site in the future.
Thanks and Happy New Year.
Andy & Andrea
You guys are great! I received the tux this afternoon giving me plenty of time to alter the pants. You are at the top of my A-list! In a time when some don't hold customer service in high esteem you went above an beyond. I will be ordering again.
Larry, Mobile, AL
I just received my custom tuxedo and all I can say is WOW!
I had high expectations and they were surpassed. The attention to detail and quality of the materials is comparable to tuxedos costing twice as much. I could not be happier with my order and I want to thank you for all of your friendly help and thorough advice throughout the ordering process.
Greg from Indiana
I live in Pittsburgh, PA and our wedding colors are lilac, heather grey, and ivory. I wanted my groom to wear either heather grey or ivory. We searched every single men's formal wear store in the city! We couldn't find any light colored suits and we were running out of time; our wedding is in 10 days!!!
I got on Google and searched for a suit that I like and EZ Tuxedo popped up. At first I was skeptical about ordering a tux without trying it on first, but Mike was so nice and so helpful I gave it a shot. And I am glad I did! Our tux came in yesterday and it fits my groom perfect! Its the perfect shade of heather grey; I couldn't be more pleased. :-)AND the Cardi tux that we ordered is really really nice! So thanks again for all your help!!
I love the tuxedo, my wife loves the tux "a true thing of beauty".
Thank you again
I would like to personally thank you and EZ Tuxedo for the great service. When I ordered the tux, the measurements I provided were wrong. Michael took the time to personally contact me and correct the measurements. He also ensured the tux was quickly shipped, so I would have it in time for my event. The process was smooth and the tuxedo fit great.
Thank you for the great service.
Just wanted to say an official thank you for all the effort and consistent communication involved in helping our celebration occur. My wife and I truly appreciate your professionalism and sincerity. Thanks again!
Thank you very much. The tuxedo was very nice! Thanks again for your outstanding customer service, I'll be sure to recommend your company to friends.
We just found it on the porch! Wasn't looking for it because we thought it would be here tomorrow. LOVE it. It's perfect Thanks so much for all your help in getting it here. Your customer service has been above and beyond.
Ron in Illinois
Just a note to say thank you so much! The vest arrived yesterday and it is perfect!
Again I thank you!
You guys are great. I am a new customer and your treating me like family. I never had that online experience before. Thank you very much.........Ed
Excellent!!! Thank you. The tux was perfect and it arriving early was very handy to make sure all fit well. Made the wedding perfect!!!
It has been a long time since I have bought from a company that is so customer oriented.. Mike and his service is exceptional, something that is slowly disappearing from today's world... Thanks again Mike for all your efforts..
THANKS! Your service is amazing. Everything delivered with enough time to try things on, amazing communication and assistance in selecting the best options, and super easy return. Couldn't have found an easier and more reliable service and your calls and check ins - the personal touch of customer service and knowing you are a real Suit/Tux shop just seals the deal! Thank you! We will use you again moving forward for our formal wear needs.
All The Best,
Just wanted to thank you again for expediting the shipment of the midnight blue skyfall tuxedo. As you said it is a very nice tuxedo and it fit perfectly. The only thing I had to was get the pants hemmed. Also, the size 40 pants fit. The 38 would have been too small. I think it has to do with the flat front. I received lots of compliments on the tux.
Thank you again
Received my Blue Croc wallet today - absolutely gorgeous ! looked great in the picture, but even better in person :)
Thanks for that ! I might come back for another one as a gift ! Lets keep in touch!
I just wanted to thank you again for the amazing tux for my wedding! I loved it and so did everyone else. It was just what I was looking for and the fit was perfect as well.
Thank you for helping me to find exactly what I wanted to complete my tuxedo - the cummerbund and tie are perfect! I further appreciate your speedy delivery and trust during this transaction, you truly run a business built on American values! Most of all, I'm glad to have a quality product at a reasonable price that has added so much to the look of my wedding tuxedo. Thank you for your work and your help.
Awesome- thanks, Mike. Pleasure working with you. You've got a great business. Fantastic customer service!
Your businessmanship (if I may create a word) continues to amaze me. I'm very glad I made your acquaintance and can guarantee you that I'll not only order from you again in the future, but I'll also recommend you to everyone I know.
Thanks again for all you've done to help me out.
I purchased my wedding tuxedo from EZ Tuxedo and I was highly impressed with the quality of tux delivered to me. It fitted perfectly and was professionally sewn. Mike (the sales guy) provided outstanding service by offering very good recommendations and was very knowledgeable in helping me pick the right tux. He was very accommodating and worked well with me to make sure my tux arrived way ahead of my wedding date. I definitely got a good value for the money I paid. I also directed my groomsmen to get their tux rentals from Mike, and I must say they were quite impressed about the services they got. Rentals were delivered on time and were fantastic given the amount of stuff that came with a single rental! I strongly recommend using EZ Tuxedo, Their service is awesome and by far the best I have used."
Thanks Mike!!! We loved the tux and it was a great way to order a tux, having done the mall trip and waiting in the past. You really made this process easy and thankfully sent us the appropriate shirt size...a life saver there!!! The tux was everything we wanted it to be, very nice quality material. Thank you for making this a flawless experience.
Lake View, New York
I definitely recommend eztuxedo.com! They really do answer their phone and follow through for their customers. They exceeded my expectations!
Thank you Mike. You made my last minute purchase stress free!
Just want to let you know that I received everything. My fiancé loved the tuxedo, and we are so happy with your service! =) You have gone above and beyond to make us happy, and we will definitely let everyone we know about how completely awesome you guys are! Thank you so much for all that you have done!
A very HAPPY & satisfied customer,
Fantastic. One simple word that describes my experience with EZ Tuexdo. Long story short - I needed a new cumberbund in less than 72 hours. I fell in love with an Ike Behar set on the site. I thought, no way would it make it. I called the number listed and Mike said if I ordered it today, it would be there. Well, the picture does not do it justice. I love it even more in person and it arrived with 48 hours to spare. Thank you and I will be back. EZ Tuxedo is not only EZ, they live up to their word and they are A1.
Berkeley Heights, NJ
I haven't delt with any tuxedo competitors, but I have dealt with customer service with companies that was just awful and unhelpful.
Here's how my order with you has gone so far: I forgot to put my house number on the initial order and instead of me waiting and waiting and eventually asking where my package is, you contacted me saying I forgot my house number.
I e-mailed that I needed to exchange the size and you replied within an hour of where to send them and what would happen.
Before I could even send you an e-mail saying they should be there today, you e-mailed me first saying you received them and the replacement was being sent out.
This is outstanding customer service.
I received the 12W in the mail today, and yes! They couldn't possibly fit any better even if they were custom made.
My wedding day outfit is now complete, largely thanks to you.
Thank you for the impeccable service and quality products. I couldn't be happier with my decision to order from you. Like I said before, I'm sure we will do business again in the future, and I will be recommending your services to my other friends who will probably be shopping for tuxedos in the near future.
I am so glad that the return finally came in. And likewise, we received the beautiful tie today. Thank you so much for being a person of your word. I would be honored to do business with you anytime for your customer service and hospitality is bar none the best.
Continued Success, Michele
North Little Rock, Arkansas
Seven weeks ago I knew nothing about tuxedos. I'd only worn one twice in my life, at my HS prom and my wedding. So when I received tickets to the inaugural swearing in ceremony I figured I simply rent a tuxedo. Wrong! The cheap ones are cheap and the better quality rentals are more than half the price to buy your own. So I began to research tuxedos and after four weeks I felt I had found what I wanted and the best buy. It was at EZ Tuxedo.
After using their website which was very easy to navigate and use, I felt ready to place my order. I had a few questions before I did so and found Mike to be exceptionally helpful. The tux I wanted couldn't be shipped in time for me to use if for the inauguration and Mike was very helpful in helping me find another tux of equal quality in my price range. I bought a tuxedo package that Mike put together for me even though it wasn't listed as a package. I ordered shoes, shirt, bow tie, vest and tux, all of which arrived two days earlier than I thought. And when I tried on the jacket today I was immediately transformed into an elegant adult. Had I looked this good on my wedding day I might still be married!
I recommend EZ Tuxedo for anyone looking to buy or even rent a tux. The service and quality of their product is second to none. And they're nice people too. Which makes a huge difference when you are a novice.
Thank you so much for the items I received in time to wear New Year's Eve. I felt incredible. I received numerous compliments even from men at a restaurant my wife and I were at. Later we were off to a House Party just before midnight. Thanks again! I will review what you have again.
Los Angeles, CA
Hello Mike. Thank you very much. I received my new order and I am completely happy with the items you sent me.
Diamond Bar, California
I wanted to update you on the concert that my band performed on April 7th. The tails were a great success! You were right on all counts. The microfiber material was very cool, much better than wool. It doesn't show wrinkles at all and it has a much better shape than any manmade material I've ever worn. The members of the band (who were in their own tux/uniform) were thrilled that the director thought enough of them to go out and get the tailcoat, so you were right again about the conductor needing to be better dressed than the band. The coat worked well with conducting (having my arms raised most of the time) which I know is not a usual situation when one is wearing a tux, but the material flexes very well for this purpose. Sorry I didn't get a picture, but the concert hall was packed and we did get a standing ovation at the end. thanks for all your help!
Jon Meyer - Director
Kiel Municipal Band
Good news, we got the vest today in the mail and it's the perfect color. Thank you so much for your wonderful service. You were so helpful and took the time to look at the color and confirm everything for me. I appreciate your good customer service. I will gladly recommend your business if I ever get the chance.
I still may call you and order the pocket square.
I was going to start this testimonial with the statement that "you can rent a tux anywhere", but honestly that's not true. In the spring of 2012 I was looking for over a dozen midnight blue tuxedos for my wedding in the fall. Only a few places in the country had the style and color that I was looking for. Mike got them for me, and at a good price.
As impressive as that was, it's not why I decided to go with EzTuxedo for my order. My bride was a bit nervous about ordering from an internet retailer. Our wedding was over 1300 miles away from EzTuxedo's facility. There was another vendor located much closer who could get the tuxedo I was looking for. Why would I potentially borrow trouble by renting from a place almost half a continent away? What if the tuxedos arrived late? What if they were the wrong size? What if aliens abducted the delivery guy?
After my initial contact with Mike it became apparent that he knew what he was talking about and stood by his product. The other vendor I talked to seemed hesitant to guarantee that they would take care of any problems that arose since I had such a large and complex order. Simply put, it was Mike's expertise and the superior level of service all through the process that convinced me to go with EzTuxedo.
I wasn't disappointed! I'm a very detail oriented guy. Mike personally worked with me every step of the way. He explained to me all about the supply chain, why my tux was a difficult color/style combination to find, how he was going to get them for me, and how he would handle any sizing or shipping issues. It was apparent that Mike had a couple of decades in the business and he was putting all of that expertise at my disposal. From little measurement and fitting tips, to the special "hang-up" shipping containers, Mike had it covered. Everything showed up on time and when we had bumps in the road (like one of our ushers submitting the wrong shoe size or a jacket that didn't fit quite right) Mike's team got us replacement items shipped out promptly.
For certain events in life, you have to get them right the first time. There are no do-overs. I'm happy to say that when I was standing at the altar with my beautiful bride, I was looking my best. I'm very thankful to Mike and the EzTuxedo team for all of their experience, hard work, and the excellent service they provided in order to help make me and the guys in my wedding look like superstars!
New Orleans, LA
Mike, Thanks a bunch...and kudos for the great service! Much appreciated in this day and age.
Falls Church, VA
Thanks mike and thank you u have been the most helpful during this hectic and tedious time but you came thru for me and for that i thank you a million times
I saw your call I could'nt answer last day working. But i got the Tux it was there when i got home i got it to the tailor and they will have it ready today. After putting this one on i actually love the look a little better its more suave and james bond ish instead of old english sir charles looking which is cool but for some reason it just looked cooler to me if that makes sense Haha. and the soon to be wife was extremly happy as well so i guess in the end it was the right choice. So again thanks for everything you did the communication level and the outstanding guidence and customer service because of you the bride wont be killing me because i dont have a tux hahaha and all is well and ready to go in the right time frame its going to look oscar red carpet ready. so thank a million for everything you have done to make this happen for me. I look forward to doing business with you again weather refferals or if i need anything.
Everything is fabulous!
I'm very satisfied with not only the quality of your product, but most importantly, your service. Your actions regarding the bow tie and reconstructing it after removing the tails was above and beyond the call of duty!! This sets you apart from the rest of the tuxedo services on the net. I will do business with you as long as you are in business, which I hope is a very long time.
Warmest and best regards,
I just want to say thank you for all your help and patience. The dinner jacket arrived 2 or 3 days after I ordered it and it is lovely! Thanks so much. We will recommend eztuxedo to all we talk to!
Ann - Ann Arbor, MI
Thank you again for all your help with Andrew's tuxedo and vest. I was nervous contacting a store in another state that he found on the internet for such an important purchase, but your customer service was amazing. You really took care of us and I appreciate all you did! I know that this was not a "normal" order for you, but you made me feel as if I was your most important customer!
I will recommend your store to everyone I know!
The vest fit perfectly -- you were right that they ran large so a medium was good. Quality of product was excellent! Trying to learn how to tie the bow tie via YouTube 30 minutes before it was time to leave didn't work out, but I was able to find someone before the event started to tie it for me. Appreciate your help and communication along the way. The event was smashing and the vest looked great to match with my wife's dress. Turns out she likes a man in a bow tie ;-)
ur service was great, thanks for all ur help, will be renting next year again
John - Michigan
I just got the tux in the mail last night and everything looks great, I will go get it tailored soon. Thanks very much for spending the time with me on the phone before ordering, it was a very nice experience! I will definitely be purchasing from you again.
Thank you so much for everything - here is Elizabeth's response when I told her that you were sending out the tux:
OH MY GOSH! REPLY AND TELL HIM HE'S THE BEST AND WE ARE SO HAPPY AND EVERYTHING IS GOING TO BE WONDERFUL! I'm soooo happy! Today is turning into a wonderful, wonderful day!
Matt - Missouri
Great, thanks. I'm really amazed & I applaud your excellent customer service. Too bad there isn't more people out there like you. I will definately recommend you to friends. Thank you so much.
Dinah from Michigan
I have just received the Gitman shirt today, and I am very happy to tell you that it fits *perfectly*!
33" was a good sleeve length, it's exactly right, no need to take it to get adjusted. The feel of the shirt is amazing; it's 100% cotton but in a way that feels soft like 1000 thread count bedsheets in 5-star Hotels, luxurious and silky.
Couldn't have done it without all your help and guidance, thank you again, I'll be recommending you to everyone interested in formal wear!
I think everyone out there needs to know how great EZ Tuxedo is! You really came through for me this past week. On Thursday evening, 9:00 Pacific Time, I am searching for a tuxedo to rent on the internet....I come across EZ Tuxedo and call your 800 number....lo and behold I get a live person...YOU! Apparently, you do not sleep since it was past midnight.
Last week I needed a Tux on short notice for an event. It was too late to rent one in my area so Mike suggested purchasing one. Since I am an easy fit, I did not hesitate in buying sight unseen.....bottom line is that I had a BEAUTIFUL Wool Tuxedo package delivered to my door within 24 hours! It fit perfectly, and I could not have asked for anything more. Mike....you made it happen. THANKS for the OUTSTANDING Customer Service!
Santa Clarita, CA
Thank you for all you and your staff help in making sure my husband, his groomsmen and my father all looked the part, much love and appreciation from the carringtons in Perth, western australia Sent from my iPhone
Sarah - Perth, Australia
Boy am I glad I chose to go with you for my formalwear needs. When it comes to online retail, you don't always know what kind of service you're going to get, or how legitimate a business is behind the scenes. But after working with you, I can say without hesitation that I and anyone can completely trust you.
"You really went out of your way to make sure that I not only got the best deal, but also that I received my order on time especially given the tight schedule I was on. You were extremely prompt in all of our correspondence and really helped me get the right fit. Your suggestion to go with the 38S was spot on.
All, I can say Mike is WOW! You are true to your word and I believe wholeheartedly that you are 100% customer focused. If every online retailer was as tenacious about making the customer happy as you are, we would be living in a different world, because brick and mortar shops just could not compete.
I want to thank you for all of your help in getting me incredible deals and meeting the tight timeline I gave you. You are what's right with America.
Wishing many great successes to a well deserved business owner,
-- Peter Y
Thank u for the phenomenal service. I truly appreciate your continued interest in making sure my order is perfectly tendered. Thank u again! Happy holidays!
I cannot thank you enough!!!!!! You have made buying a tux fun, personal, and ez! I am very glad i found you and your amazing site.
I think the medium vest would fit great.
Thanks again for your generosity and your time. I cannot wait to tell people about your site
I'm sure i'll be speaking to you shortly
I am a groomsman. Thank you for asking. Who is your boss? This customer service is great. You should get a raise! Thanks,
Normally , i write few reviews,but in some cases you have to give people their dues. Old fashioned customer service is alive and well, Mike, went out of this way to get me the tuxedo I wanted,right away, and did what he said he would do,a man of his word.You can tell Mike knows his stuff, this is a one-stop shop,and I will send any one looking for a tuxedo to him. Keep up the good work Mike, and man, Im gonna look good for my wedding!!!
From: David from San Diego
Thank you so much for such a great experience. Everything was first class especially your great customer service.
Hi Mike...............How i can tell you .........thanks.??
thank you very very much, for all. Really, is all excellent, the shirt, the tuxedo, everything is excellenet, excellent quiality, im so happy. You are and excellent seller, and good person. You do a very happy men in buenos Argentina.
Thanks for the twins for the french cuff, a nice gift. Very good packging, im recive all in excellent condition. my Best Regards !!! sincerally.
Have just received it and it looks magnificent. Thank you so much.. on its way to Africa in 2 weeks. am so happy bout my purchase. Really loved your service and will definitely shop with you in the future.
Everything has arrived, and everything is exquisite. From the products to the service, I have nothing but good things to say. I will recommend you to anyone in the market for a tuxedo and I look forward to doing business with you in the future.
We received the tuxedo right on time. I can't believe the quick turnaround time from purchase to delivery! The tuxedo seems to fit my fiance great. Very little tailoring will be required. Thank you for suggesting the 31 pant. They are perfect on the largest adjustment. I'm definitely going to keep your contact info in the case that we need any other men's formal wear and I will pass along the excellent customer service you provided.
Thank you soooooo much for all of your help in getting the amazing tux to me! Mom got it early enough that she could send it to me, and I could get the pants hemmed and the shirt pressed, all with a week to spare! The wedding ceremony went off without a hitch, and everybody commented on how nice the tux was (especially the people who work at the wedding place).
I've attached a few pictures for you. We'll send more when we get the ones from the professional photographer. Mom also said that she'd go on the site and write a testimonial for you. Feel free to use this email or our pictures for your website.
Jimmy (in Japan) Pruitt
Thanks for such thorough customer service, Mike. Much appreciated!
I just checked my account and the money was there. Sorry I missed you call this morning, but things have been crazy here at work. I just want to say thank you again. It has been a pleasure to do business with you and I am sure our paths will cross again....perhaps I'll try again in the spring. I wish more internet/ecommerce businesses were as honest and admirable as you.
I would like to compliment you and your staff on the most expedient shipping and receiving service. When my tuxedo pants didn't fit properly, you were quick to respond to the problem, mailed me a different pair to try on, and they fit perfectly. As my wedding date approaches in December, I will remember how fast and enjoyable it was to purchase this suit, and how I am pleased with the product. I will recommend your internet sales to anyone I know who wants a really good tux at an affordable price. Again, kudos to yourself and Ez-Tuxedo, as your customer service is exemplary!
Yes, it's great!
Thanks so much, you helped make a challenging experience a great one.
Sending my best,
I love EZ Tuxedo! I received such personalized service when I contacted them looking for specific items by a certain designer for my son's prom. Mike was able to find what I needed in the exact colors, he also helped me determine the correct sizes for the items and rushed the items to me within 48 hours! I also received a follow-up call to confirm that I received my items and to make sure that I liked them! I felt like I was Mike's only customer! I can't wait to use EZ Tuxedo for my next special occasion!
Cathy N.New Jersey
Thank you for your update. It was a pleasure doing business with you, and again i tell, i will definitely turn to you for future business. This is my first order online, and you made it a satisfactory one. And no I dont mind putting complementary words on the page.
THANKS A LOT :D
I received all my orders last night. I do really love the tux, wing collar shirts, and the bow ties. Your efforts, patience, advice, and above all, your commitments to customer satisfaction is highly appreciated by me. Thank you so much and my best regards to your family. Bye.